TERMS OF SERVICE
TERMS OF SALE
The information we provide for our parts should not be considered complete and exhaustive. While we always do our best to provide you with accurate and up-to-date part information, errors do sometimes occur. Deep South Auto Parts can not assume responsibility for any item that does not fit your vehicle.
For this reason, we suggest these helpful tips to minimize the chance of buying the incorrect part. First, be sure all vehicle information you provide is correct. Secondly, compare photos from our site to your old part. If more photos are needed to make the comparison, let us know and we will get those photos for you. Lastly, when the purchased part arrives, compare it to your old part before installing it. If it does not appear to be the correct part, contact us before installing it.
A used parts is considered to be in good operating condition and guaranteed to function as it should. Used parts will not be in perfect condition. There may be signs of wear (i.e. rust, scratches and other blemishes). However, Deep South Auto Parts guarantees no defect or blemish will affect the overall functionality of the item.
All parts sold as core may or may not function properly as-is but are guaranteed to be rebuildable. Rebuildable is understood to mean, the part can be repaired to function as it should by cleaning, modifying, or replacing necessary components of the purchased part preventing the need to replace the whole part. Core parts come with no guarantee about how long or how well they will perform. Parts sold as core should expect to be rebuilt, repaired, or modified to function properly and Deep South Auto Parts does not suggest installing these parts without doing so.
A rebuilt part is completely disassembled, cleaned and repaired using new replacement parts. Critical wear areas are thoroughly inspected and replaced as necessary. Rebuilt parts are repaired to manufacturer specifications and guaranteed to function like new.
If a core exchange is required for the item, please do not purchase the item until you are prepared to pay the core deposit and/or send in an exchange. Core exchange requirements are clearly posted, and it is the buyer’s responsibility to note these requirements.
Upon receipt of the purchased item, buyer has 21 days to return the core exchange for a full deposit refund. After which time the core deposit is forfeited and Deep South Auto Parts will purchase the core at market value. All core deposits will be refunded upon receipt of a rebuildable core exchange and required documentation.
Unless otherwise agreed upon, the buyer assumes complete responsibility, financial or otherwise, for shipping the core exchange to Deep South Auto Parts’ facility. Core exchanges must be properly packaged to prevent fluid leaks. If a core exchange cannot be delivered to Deep South Auto Parts’ door due to leaking fluids, improper packaging, mislabeled information, etc, buyer forfeits the core deposit. The item will not ship until core deposit or core exchange is received by Deep South Auto Parts. For more information on returning your core, see our Core Returns Policy.
Other Terms of Sale
You purchase from deepsouthautoparts.com with full disclosure that our products may contain a chemical known to the State of California to cause cancer, and/or reproductive harm, and/or birth defects or other reproductive harm. For more information visit www.P65Warnings.ca.gov.
REFUNDS & EXCHANGES
Warranty returns can be made any time during the warranty period. Certain refunds are subject to terms and conditions. Exchanges are subject to availability. For details on terms and conditions for exchanges, refunds, and returns, see our Warranty Guidelines and our Return Policy.
Deep South Auto Parts uses FedEx exclusively for parcel package shipments.
FedEx Ground delivers with a 1 to 5-day window. FedEx Ground purchases made before 4pm EST will ship the next day. Ground purchases made after 4pm EST will ship within the second business day. FedEx Ground purchases made on Saturday or Sunday will ship within the second business day.
Expedited shipping will be either, FedEx Overnight, or FedEx 2-day. Express purchases made before 4pm EST will ship the same day; purchases made after 4pm EST will ship the next day. Expedited purchases made on Saturday or Sunday will ship on the next business day.
Other Shipping Terms
Deep South Auto Parts will not ship to a P.O. Box. Packages will not be held at a FedEx location for pickup unless the pickup location is submitted as the “Ship To” address at checkout.