Terms & Conditions
Upon receipt of the purchased part, buyer has 21 days to return a rebuildable core exchange to Deep South Auto Parts for a deposit refund. After which time the core deposit is forfeited. Core exchange must be complete and fully assembled. A box of parts does not constitute a rebuildable core.
Requirements For Refund
All core exchanges must be in good rebuildable condition in order to receive credit. Rebuildable condition is understood to mean that a large portion of the part can be repaired, rebuilt and recycled preventing the need to replace the entire part. Non-critical wear areas and non-moving components that do not wear over time under normal use cannot be broken, missing, or damaged to the extent it warrants replacing the component. If the part is deemed not rebuildable, no refund will be given.
In the event the core deposit refund is denied due to excessive damage, the customer forfeits the core exchange. We will not return the core or any part of it to the customer once the core return has been taken apart and inspected.
In order to receive refund credit for the core exchange, a copy of the original invoice must be included inside the box along with the core. Failure to include the original invoice inside the box will result in a forfeiture of the core deposit.
Refunds & Credits
All core deposits will be refunded once a rebuildable core exchange is received and inspected by Deep South Auto Parts. Process time for refunds is generally 3-5 business days. All deposits will be refunded to the credit/debit card used at purchase. No exceptions.
Certain part numbers are considered not rebuildable due to the parts themselves being obseleted by the manufacturer. Parts used to rebuild these items are unavailable for purchase and will not be accepted as a rebuildable core exchange. In this case, the core deposit will be forfeited.
Unless otherwise agreed upon, the buyer will be completely responsible, financial or otherwise, for shipping the core exchange to Deep South Auto Parts’ facility. Core exchanges must be properly packaged to prevent fluid leaks. If a core exchange cannot be delivered to Deep South Auto Parts’ door due to leaking fluids buyer forfeits the core deposit.
Purchased parts will not ship until core deposit or core exchange is received by Deep South Auto Parts.
MAIL CORES TO:
305 E County Line Road
Edinburgh, IN 46124
P: (877) 422-1150
Available to assist you:
Monday – Friday: 8am-10pm EST
Saturday: 9am-11pm EST
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